Please note the operation and licensing of this event is held by Cream Global Ltd
If you have an enquiry regarding On the Waterfront please email info@onthewaterfrontfestival.com
Show Info & FAQ's
Lost property
If you have lost something at On the Waterfront please visit Lost property which is located at the Welfare tent (located near to the bar area). After the event, please email lostprop@cream.co.uk with a full description of the item you have lost and your contact details, if the item has been handed in, somebody will get back to you.
Lost property will be kept for a maximum of 2 weeks after the festival finishes. Any uncollected items will be donated to charity.
I have an enquiry regarding my ticket, who do I speak to?
Please contact the agent you purchased your ticket from directly. Cream does not have access to ticket bookings so cannot assist directly with any ticket issues.