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Please note the operation and licensing of this event is held by Cream Global Ltd   

If you have an enquiry regarding On the Waterfront please email  


Show Info & FAQ's

Please contact the agent you purchased your ticket from directly. Cream does not have access to ticket bookings so cannot assist directly with any ticket issues.  

If you have lost something at On the Waterfront please visit Lost property which is located at the Welfare tent (located near to the bar area). After the event, please email with a full description of the item you have lost and your contact details, if the item has been handed in, somebody will get back to you.    

Lost property will be kept for a maximum of 2 weeks after the festival finishes. Any uncollected items will be donated to charity.